Conversational AI
Support natural interactions across WhatsApp, Messenger, Telegram, web, and app channels.
The BotHeartAI platform
Intelligence for connected commerce journeys.
A modular layer that brings conversational AI, generation, voice, business workflows, and analytics together across customer channels.
Core capabilities for connected commerce.
Build each journey around your channels, data, system access, and business goals.
AI shopping assistance
Help customers explore products and receive personalised recommendations using connected product and customer information.
Order and payment workflows
Connect backend order workflows and hand payment steps to your existing payment provider.
Product-content generation
Create product copy and related content for your team to review and publish.
Product-image generation
Create visual product concepts for your team to review and refine.
Voice recognition and synthesis
Add speech input and output to customer and operational journeys.
Analytics
Analyse conversation signals, activity, and outcomes through analytical views.
API gateway
Connect services through REST and JSON-RPC APIs.
Channels
WhatsApp, Messenger, Telegram, web, and app experiences.
Intelligence
Conversation, recommendation, content, image, and voice capabilities.
Business services
API-connected product, order, payment, and analytics workflows.
Build the first journey